Empire
Empire Today, a prominent name in the flooring industry, generally garners positive sentiment for its convenience and extensive product selection. Customers frequently praise the ease of their in-home consultation model and the efficiency of installation services, often highlighting the professional demeanor of their installers. However, some feedback points to concerns regarding pricing, which can be perceived as higher than competitors, and occasional inconsistencies in communication or scheduling. While the majority appreciate the streamlined process from selection to completion, a minority of reviews mention high-pressure sales tactics or post-installation issues, though these are often resolved through customer service. Overall, Empire Today is seen as a reliable, albeit sometimes premium-priced, option for home flooring needs.