Jackson & Perkins

Jackson & Perkins evokes a mixed but generally positive sentiment, deeply rooted in its long-standing heritage as a premier rose and plant purveyor. Many loyal customers cherish the brand for its unique and high-quality rose varieties, often praising the beauty and vigor of the plants when they arrive healthy and thrive. There's a strong sense of nostalgia and trust among long-time gardeners who appreciate the brand's contribution to horticulture. However, a recurring theme in recent feedback points to inconsistencies in operational execution, particularly concerning plant health upon arrival, shipping delays, and responsiveness of customer service. While the potential for exceptional products remains a draw, the customer experience can sometimes be marred by these logistical challenges, leading to frustration for a segment of buyers.