DirecTV
DIRECTV HD-DVR Upgrade
WeaKnees offers exciting upgrade paths for your DIRECTV DVRs and Genie Servers, including models HR20, HR21, HR22, HR23, HR24, HR34, HR44, HR54, and the HS17. These upgrades are also compatible with standard definition R22 and R23 DVRs. You have two main options: Path 1 involves sending your DVR to us for an internal hard drive installation, or Path 2 involves us sending you an external plug-and-play drive (single or dual available). Copy services are available for both paths to transfer your existing content to the new drive. For the internal upgrade (Path 1), a 1 Terabyte replacement drive (Seagate Video or Western Digital DVR/AV SATA Drive) is offered for $199.99, which provides up to 200 hours of HD capacity. This service includes labor and return shipping, with upgrades completed within two business days of receiving your unit. All listed models are supported for these upgrades.
$169.99
Owner Satisfaction
3.6
/ 5
Category Rank
2759
/ 2789
#2759 in Hard Drives
Price vs Category Average
-68%
Below average
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199.99
/ $
Who it's for
- Seamless Whole-Home Integration
- Increased Simultaneous Tuners
- Massive Recording Capacity
Who should skip it
- Associated Monthly Fees
- Loss of Prior Content
- Increased Network Dependency
Key Specs
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$199.99
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Up to 200 hours of HD capacity
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Seagate Video or Western Digital DVR/AV SATA Drive
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Upgraded within two business days of receipt
Features
- Internal hard drive upgrade service
- External plug-and-play drive option
- Content copy service available
- Supports various HR and Genie models
What customers say
Users highly value the DIRECTV HD-DVR hardware for its superior performance, specifically praising the crisp high definition picture quality and the substantial increase in recording capacity provided by the multi-tuner capability. The device itself is generally seen as reliable and a significant technological improvement over older equipment. However, the overall customer experience is frequently undermined by logistical and financial issues surrounding the upgrade. Negative feedback often targets confusing lease fees, mandatory contracts, and frustrating interactions with customer service when technical problems occur. While the core technology garners strong approval, the surrounding support infrastructure significantly detracts from the positive perception of the upgrade.
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