Caller ID Whozz Calling POS (Basic Serial) for pcAmerica 4 Lines
The Caller ID Whozz Calling POS (Basic Serial) is a dedicated hardware solution engineered to integrate essential caller identification data directly into your Point-of-Sale system, specifically compatible with pcAmerica Restaurant PRO Express. This unit captures basic caller details—time/date, name, and number—and identifies the receiving phone line, streamlining order taking and personalizing service. It is ideal for food service operations needing quick customer record pop-ups during high-volume delivery or takeout calls. The hardware features easy configuration via DIP switches and supports chaining multiple units for expanded line monitoring.
$389.00
Owner Satisfaction
3.8
/ 5
Category Rank
23
/ 32
#23 in Caller IDs
Price vs Category Average
+135%
Above average
Connection Type
232
/ Serial (RS Cable)
Who it's for
- Seamless POS Integration
- High Connection Stability
- Multi-Line Capability
Who should skip it
- Legacy Serial Requirement
- Limited Software Compatibility
- Complex Setup Process
Key Specs
Connection Type
Serial (RS232 Cable)
Supported Lines
4 Lines
4/8 Line Unit Physical Dimensions
2.0" x 8.1" x 6.25"
4/8 Line Unit Shipping Weight
4lbs. (1.8 kg)
Power Output
9VDC ? Center Negative
Domestic Supply Input
120V, 60Hz, 350mA
Computer Connection
6' RS232 Cable
Certifications
UL, SA and FCC
Features
- Captures inbound Caller ID data for POS integration
- Populates customer records instantly upon ringing
- Indicates which phone line received the call
- Allows logging of all missed calls for follow-up
- Chainable for monitoring up to 32 phone lines
- Easy front-panel DIP switch configuration
- Individual microprocessors ensure simultaneous data capture
- Compatible with pcAmerica Restaurant PRO Express
What customers say
This Caller ID unit is considered indispensable by high volume takeout services for its core benefit: instantaneous customer lookup. This feature significantly speeds up order entry, reduces errors, and boosts service efficiency once operational. Users confirm high reliability within the pcAmerica environment after successful integration. However, the primary frustration centers entirely on the complex setup process inherent to the basic serial connection. Many report challenging installations involving driver conflicts and compatibility hurdles, demanding specialized technical knowledge. For businesses that successfully navigate this initial difficulty, the resulting operational gains offer strong value. Ultimately, while the technology feels legacy, its specialized integration makes it a highly effective tool for optimizing phone order workflow, provided users anticipate a complicated start.
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