Cisco
Cisco CP-7861 16-Button Gigabit IP Display Speakerphone
Best professional desk phone for high-volume office communication.
This high-performance IP phone is engineered for demanding business environments, offering a clear, high-resolution 3.5-inch backlit display for easy readability. It features 16 programmable line/feature keys to enhance productivity and supports crystal-clear voice quality with wideband audio. Enjoy robust connectivity via a Gigabit Ethernet port with PC pass-through, and easily manage calls with essential functions like Hold, Transfer, and Conference. This unit is new and arrives in its original manufacturer's packaging, ready for flexible desk or wall mounting.
$119.99
Owner Satisfaction
4.2
/ 5
Category Rank
102
/ 129
#102 in Conference Phones
Price vs Category Average
-61%
Below average
Display
3.5396162
/ High-resolution backlit display (", x pixels)
Who it's for
- Businesses already invested in Cisco Unified Communications infrastructure
- IT managers needing high-speed network connectivity for workstations
- Receptionists and assistants managing multiple active phone lines
Who should skip it
- Users preferring modern, vibrant color interfaces for navigation
- Offices lacking PoE infrastructure needing budget-friendly deployment
- Power users requiring customizable, context-sensitive soft key controls
Performance breakdown
Call Management Capacity
Sixteen programmable keys provide exceptional control for high-volume professional communication.
Audio Fidelity
Wideband audio support ensures crisp, natural voice clarity during every call.
Network Throughput
Gigabit Ethernet connectivity eliminates bottlenecks for seamless data and voice traffic.
Interface Ergonomics
The backlit display and intuitive navigation keys simplify complex call handling tasks.
Deployment Flexibility
PoE support and versatile mounting options allow for effortless office integration.
System Compatibility
Broad certification ensures reliable performance across standard Cisco enterprise communication ecosystems.
Key Specs
Display
High-resolution backlit display (3.5", 396 x 162 pixels)
Keys
16 programmable line/feature keys, 4-soft keys, 2-way navigation and select keys
Audio
Supports wideband audio (HD Voice)
Ports
Headset port (RJ9), Electronic hookswitch controlled via auxiliary port
Fixed Features
Service, Messaging, Directory, Hold/resume, Transfer, Conference
Mounting
Dual position footstand, wall mountable
Ethernet
10/100/1000BASE-T Ethernet connection with PC pass-through port
Protocol
Session Initiation Protocol (SIP)
Know before you buy
No, the Cisco CP-7861 is designed to operate using Power over Ethernet (PoE). This allows the phone to receive both power and network connectivity through a single Ethernet cable connected to a PoE-enabled switch.
Yes, the phone features a dedicated RJ9 headset port and supports electronic hookswitch control. This allows you to use professional-grade wired headsets for hands-free communication.
The CP-7861 is compatible with Cisco Unified Communications Manager 8.5.1 or later, Cisco Business Edition 6000 8.6.2 or later, and Cisco Hosted Collaboration Solution 8.6.2 or later. It is also Cisco Webex certified.
The Gigabit Ethernet PC pass-through port allows you to connect your computer directly to the phone. This enables you to share a single wall network jack between your phone and your workstation, which is ideal for desks with limited cabling.
Yes, the unit is designed for flexibility and can be mounted on a wall or placed on a desk using the included dual-position footstand.
The phone supports wideband audio, also known as HD Voice, which provides clearer and more natural sound quality compared to standard telephony. It also includes built-in echo cancellation to ensure clear communication during speakerphone use.
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Ready to buy?
$120