Cisco
Cisco IP Phone 7861
The Cisco IP Phone 7861 is a VoIP desk phone designed for busy professionals, including administrative staff, managers, and contact center agents. It supports up to 16 lines and offers exceptional audio quality with full wideband audio for clear calls. Essential functions are easily accessible via dedicated keys. This energy-efficient phone operates as a PoE Class 1 endpoint and includes an integrated 10/100 switch. It offers flexible deployment options, including wall mounting, and supports third-party headsets.
$212.05
More Cisco IP Phone 8800 Series Options
Owner Satisfaction
4.4
/ 5
Category Rank
35
/ 249
#35 in Corded Phones
Price vs Category Average
+103%
Above average
Lines Supported
16
/ lines
Who it's for
- High Line Capacity
- Seamless Cisco Integration
- Excellent Audio Clarity
Who should skip it
- Basic Monochrome Display
- Limited 10/100 Ethernet
- No Expansion Module Support
Key Specs
Lines Supported
16 lines
Network Ports
2 x IEEE 10/100 (one supports PoE)
Connectivity Technology
VoIP (SIP and SRTP protocols)
Power Source
Power over Ethernet (PoE) Class 1
Form Factor
Desktop or Wall Mountable
Color
Charcoal
Warranty
1 Year
Headset Jack Type
RJ9
Features
- Full wideband audio for superior call clarity
- Dedicated keys for essential functions
- Supports third-party headsets via EHS
- Integrated 10/100 switch reduces cabling
- Energy-efficient PoE Class 1 operation
- Customizable with replaceable bezel
- Desk or wall mountable
- Ideal for active users and contact centers
What customers say
Users consistently praise the Cisco IP Phone 7861 for its exceptional reliability and robust, enterprise-grade build quality. Its 16-line capacity makes it a dependable workhorse, especially where extensive line management is necessary. Integration with Cisco Unified Communications Manager is straightforward, appealing to IT departments focused on stability. Audio quality through both the handset and speakerphone is rated excellent for extended calls. While the phone delivers supreme operational consistency within a Cisco environment, some users note the display and user interface feel basic compared to modern alternatives. Overall, its deep integration and unwavering dependability justify its position as a top-tier choice for stability focused organizations.
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$212