Cisco
Cisco IP Phone 7861
This affordable IP phone provides single-button access to key team members or to support calls in contact center queues. With 16 lines, the Cisco IP Phone 7861 is ideal for active users such as administrative staff, managers, and agents in contact centers. It supports multiple VoIP protocols including SIP and SRTP, and features a backlit monochrome LCD display. The phone is designed for both table-top and wall-mountable placement, offering flexibility in deployment. It includes a headset jack and a speakerphone for convenient communication options.
$397.99
Owner Satisfaction
4.3
/ 5
Category Rank
121
/ 251
#121 in Corded Phones
Price vs Category Average
+280%
Above average
Who it's for
- Robust Business Reliability
- Enhanced Communication Features
- Seamless Ecosystem Integration
Who should skip it
- Premium Price Point
- Potential Setup Complexity
- Niche Ecosystem Dependency
Key Specs
16 lines supported
SIP and SRTP VoIP protocols
3.5 inch monochrome LCD display
396 x 162 pixel resolution
Integrated speakerphone and headset jack
Table-top or wall-mountable
Power Over Ethernet (PoE) supported
PC/ABS body material
Features
- Single-button access to key team members or contact center queues
- Ideal for administrative staff, managers, and contact center agents
- Supports multiple VoIP protocols including SIP and SRTP
- Backlit monochrome LCD display
- Flexible table-top or wall-mountable design
- Integrated headset jack and speakerphone
- Call hold, transfer, forwarding, and waiting capabilities
- Compatible with Cisco Unified Communications Manager
What customers say
Customers consistently praise the Cisco IP Phone 7861 for its exceptional reliability and straightforward ease of use. Users appreciate its dependable performance in daily business operations, noting minimal issues and consistent call quality. The phone's intuitive interface and simple setup contribute significantly to a positive user experience, making it a preferred choice for businesses seeking a robust and user friendly communication solution. Its consistent functionality builds strong user confidence.
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